Frequently asked questions
Answers on process, scheduling, materials, seasonal timing and what to expect from a window cleaning visit across the Dallas area.
What areas do you serve?
We serve Dallas, Plano, Frisco, Allen, Addison, Coppell, Grapevine, and Southlake.
Are you insured?
Yes, we are fully licensed, bonded, and insured with $2M liability coverage.
Is your team background-checked?
Yes, our team is professionally trained and background-checked.
Are your cleaning solutions safe for family and pets?
Yes, we use environmentally safe, biodegradable cleaning solutions that are safe for family and pets.
Do you clean commercial windows?
Yes, we clean windows for commercial buildings as well as homes.
How do I get a quote?
Fill out the form on this page or call us at (903) 480-3444.
What does a window cleaning visit involve?
A visit cleans the interior and exterior glass, the frames, the sills and the tracks, and finishes with a pure-water rinse for a streak-free result.
How do I schedule a window cleaning?
Fill out the form on this page or call us at (903) 480-3444, and pick a day that works for you.
How long does a window cleaning visit take?
The time depends on the number of windows and their height, so we base it on the job details when you request a quote.
What do you use to clean the windows?
We use water-fed pole systems and pure water technology, with environmentally safe, biodegradable solutions that are safe for family and pets.
When is the best time to clean windows?
Most homes benefit from a clean after pollen season and again when sprinkler mineral spots return, but we clean year-round across the Dallas area.
What should I expect on the day?
The team arrives, clears access to each window, and cleans both sides plus the frames, sills and tracks before finishing with a pure-water rinse.
Do you clean windows year-round?
Yes, we clean windows year-round for homes and businesses across the Dallas area.
Can you reach high windows?
Yes, we reach second-floor and high glass with water-fed pole systems.
Still have a question? Contact Ascend Window Cleaning or call (903) 480-3444.